Frequently Asked Questions before, during, and after the survey
If you are a Medicare certified ambulatory surgery center, you should purchase the Accreditation Handbook Including Medicare Requirements for Ambulatory Surgery Centers.
Yes. All accredited organizations are required to meet the most current Standards. During your term of accreditation, you can order a print or CD version of the appropriate Handbook, or use the coupon code that you will receive in March to order a PDF version.
You should submit your application for survey 5-6 months prior to your expiration date.
For a non-Medicare survey, the survey fee must be paid no later than 20 days prior to the survey date.
For a Medicare survey, the survey fee is due no later than 20 calendar days after receipt of the invoice. Failure to pay the fee as outlined will result in cancellation of the survey.
Yes, we accept all forms of credit card payment.
These requests are best made in advance (at least 2-3 months prior to the potential survey date). We will make every effort to send a surveyor in your choice of specialty, but it is not always guaranteed.
Start here for detailed FAQs about the Application for Survey. If you need additional help, contact your Applications Coordinator.
A survey packet is mailed out as follows:
- For a non-Medicare survey, you will receive a survey packet including confirmation of your survey dates, identification of your survey team, a survey agenda, a Notice of Accredtation for public posting, an invoice, and general logistics information 30-45 days prior to the survey date.
- For a Medicare survey, you will receive a survey packet after you are contacted by the survey scheduling coordinator to identify your blackout dates. The packet will not include the dates or identification of your survey team.
Your scheduled surveyor will give you a call a week or two prior to the survey to answer any questions that you have and to touch base on the details and logistics of the survey. If you have an urgent need, please call your survey scheduling coordinator.
Yes. Organization staff updates can be made electronically. Select the “Organization Updates” tab.
Click here for more information about what we need to know when your organization undergoes a change and what to submit.