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Governance Unit: Surveyor Administration

Surveyor Administration guides resource development

The Surveyor Administrator Committee (SAC) aims to oversee the process and policies that guide surveyor resource development that ensures AAAHC fulfills the quality and service expectations reflected in our mission statement and strategic plan and valued by AAAHC clients.

Reports to Board of Directors

Activities and responsibilities

  • Provide input to the size and composition of the surveyor pool based on business growth projections, strategic requirements and diversity policies.
  • Review and contribute to procedures and general criteria for new surveyor recruitment and selection.
  • Develop and oversee surveyor recognition programs.
  • Determine needs for surveyor mentors (i.e., which areas; how many are required).
  • Review and contribute to policies regarding surveyor performance management. Provide input to essential competencies, surveyor performance metrics, training and education (i.e., both core and specific to privileges/programs), and surveyor evaluation and validation processes.
  • Monitor surveyor performance and compliance with AAAHC policies and procedures.
  • Establish an annual Surveyor Administration cluster face-to-face meeting to which all SAC, Surveyor Education (SEC), and Surveyor Credentialing & Privileging (SCPC) committee members are invited (at the annual November meeting) to provide policy and procedure updates, share trends, discuss risks and mitigation strategies, and establish priorities for the subsequent year to ensure alignment with Board and budget expectations.
  • Comply with all Governance Unit and AAAHC policies.
  • Provide oversight to SEC and SCPC.
  • Approve all new and revised policies regarding credentialing and privileging.
Composition, Expertise or Experience Required
  • Interest in promoting quality in ambulatory care with ability to think beyond a single specialty or ambulatory setting type.
  • Professional experience in an ambulatory health care setting. Technical or clinical expertise in a clinical specialty.
  • AAAHC surveyor experience highly preferred, but not required.
Benefits of Membership
  • Influence the selection and development of AAAHC surveyors for accreditation and certification programs.
  • Contribute to the improvement of ambulatory care quality and patient outcomes.

See our Governance Unit Application Process here

Annual Time Commitment Requirements

Activity# Per YearDurationDay/TimeLocation
Face-to-face meetings1-20.5-1.0 daysVariableVariable
Conference calls6-81.0-1.5 hrsEvenings
Hours/year of committee work required outside of meetings/calls15-30Additional travel or time commitmentsNone

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