Who to call for help

You have questions? We're here to help!

Start by identifying what type of services your organization provides, then look for the topic (applications, scheduling, etc.) to find the names and phone numbers of staff who can help you. You can also e-mail any staff member using this format: firstinitallastname@aaahc.org. 

Don't see your topic? Call 847.853.6060 for direction.

For surgical settings

Director of Ambulatory Accreditation Operations  

Dorota Rakowiecki
847.853.6068                               

Manager: 

Deborah Edelman, MPH
847.324.7737

Najahla Williams
847.324.7495              

Any Application for Survey, survey process, Standards, Survey Report, and significant change questions:

ASCs and Office Based Surgery WEST (of the Mississippi):

Emily Schallman, MS, Senior Account Executive
847.324.7742

Trista Gunderman, MPH, Account Executive
847.324.7484

Megan Burns, MA, LPC, Account Representative
847.324.7735

Naté Poindexter, Account Representative
847.324.7728 

ASCs and Office Based Surgery EAST (of the Mississippi)

Claire Ostarello, Senior Account Executive
847.324.7721

Danielle Hormillosa, Account Executive
847.324.7739

Tammy Fagan, Account Representative
847.324.7713

Navjot Kaur, BS, RHIA, Account Representative
847.324.7701

Chijoke Obilor, Account Representative
847.324.7999

Lena Shin, Account Representative
847.324.7497

Lenny Wojt, Account Representative
847.324.7725

For organization in the Corporate Quality Alliance (CQA) program and/or applying for an Early Option Survey (EOS). 

Emily Schallman, MS, Senior Account Executive
847.324.7742

Hanna Pepich, Account Executive
847.853.6069

Martyna Hryniewicka, Account Representative 
847.853.6089

Katherine Skorodynski, Account Representative 
847.324.7492

Medicare Deemed Status Program Specialist:

CaReese Rials
847.853.6086         

For primary care settings including Military, Bureau of Prisons (BOP), Student/Community/Dental health, Medical Home Certification (PCMH), Health Plans/QHPs/FEHB and Networks

Director of Ambulatory Accreditation Operations  

Dorota Rakowiecki
847.853.6068

Manager: 

Deborah Edelman, MPH
847.324.7737

Senior Account Executive: 

Claire Bitto
847.324.7721 

Eliana Thakkar, Account Executive
847.324.7489

Navjot Kaur, BS, RHIA, Account Representative
847.324.7701

For scheduling a survey

Scheduling questions:

Director of Ambulatory Accreditation Operations 

Dorota Rakowiecki
847.853.6068   

Team Lead:  

Liza Torres  847.853.6062           

Surgical Settings EAST (including Medicare Deemed Status)

AL, CT, DE, FL, GA, IL, IN, KY, ME, MD, MA, MI, MS, NH, NJ, NY, NC, OH, PA, RI, SC, TN, VT, VA, WV, WI

Peggy Manning 847.324.7732

Surgical Setting WEST (including Medicare Deemed Status Surveys)

AK, AZ, AR, CA, CO, HI, ID, IA, KS, LA, MN, MO, MT, NE, NV, ND, OK, SD, TX, UT, WA, WY 

Krystal Lopez 847.324.7491
CQA/Early Option Surveys 

Leanne Okozaki 847.324.7493

Primary Care

Grace Jose 847.324.7726