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Governance

Rely on our ambulatory expertise

AAAHC’s governance leaders bring extensive clinical, operational, and leadership experience from across the ambulatory healthcare continuum. Through strategic oversight and informed decision-making, they advance our mission and help shape the policies, priorities, and direction of the organization. Together, they help ensure AAAHC remains designed for ambulatory care, powered by expertise, and driven by readiness—1095 Strong, quality every day.

Meet the AAAHC Officers and Board of Directors

2025-2026 AAAHC Board Officers and Directors
Vision

Be the driving force in advancing ambulatory health care.

Mission

Improving health care quality through accreditation.

Strategic Plan

Ambulatory health care continues to evolve at an unprecedented pace. As care delivery expands beyond traditional settings, organizations must navigate increasing complexity while maintaining an unwavering commitment to quality, safety, and patient-centered care.

For more than 45 years, AAAHC has partnered with ambulatory organizations to improve health care quality through accreditation. As the only accreditor designed exclusively for ambulatory care, we bring specialized expertise, practical insight, and a collaborative approach that helps organizations thrive in a changing healthcare environment. We uphold rigorous standards that advance quality, safety, and accountability so organizations can consistently deliver exceptional patient care.

Designed for ambulatory care, powered by expertise, and driven by readiness—1095 Strong, quality every day is more than our brand promise. It reflects our belief that quality isn’t a moment—it’s a commitment across all 1,095 days of the accreditation cycle and every day patients place their trust in those who care for them. Our experience tells us that meaningful improvement cannot begin with the accreditation process and end with a certificate on the wall. It requires a sustained commitment to continuous readiness, learning, and improvement.

Guided by our mission and vision, this Strategic Plan outlines the priorities that will strengthen our ability to support those we serve, advance the quality of ambulatory health care, and position AAAHC to help shape the future of outpatient care.

The 2026–2029 Strategic Plan is organized around four strategic themes that define the areas where AAAHC intends to make the greatest impact. The objectives within each theme articulate our priorities and serve as a roadmap for advancing our mission, vision, and commitment to quality every day.

I. Measurably drive quality improvement in patient care

  • Advance evidence-informed, ambulatory-focused approaches that that strengthen quality, patient safety, and readiness
  • Support continuous improvement throughout the 1,095-day accreditation journey
  • Demonstrate the value and impact of accreditation on the organizations and communities we serve
  • Serve as a trusted voice on the issues shaping the future of ambulatory health care

II. Target growth in areas where AAAHC offers a distinct ambulatory care market value

  • Innovate and evolve to meet the changing needs of ambulatory health care
  • Deepen engagement across the ambulatory community through meaningful experiences and partnerships
  • Expand opportunities to extend AAAHC’s reach and impact

III. Ensure quality, cost-effective operations, and solid infrastructure for growth

  • Invest in secure, integrated technologies that enhance the stakeholder experience.
  • Strengthen organizational agility through innovation and data-informed decision-making.
  • Steward resources responsibly to support sustainable growth.

IV. Invest in our people and strategic relationships

  • Develop and empower the people who advance our mission.
  • Elevate governance, staff, and surveyor excellence.
  • Cultivate strategic relationships that amplify our collective impact.
Engaged Constituency

The Engaged Constituency is AAAHC’s volunteer governance community, composed of individuals who serve on the Board of Directors and non-Board Governance Units (GUs). These committees bring together leaders with diverse clinical, operational, and ambulatory health care experience to provide oversight, expertise, and guidance in support of AAAHC’s mission and strategic priorities.

Reflecting AAAHC’s 1095 Strong, quality every day philosophy, our governance leaders help advance the association through thoughtful stewardship, advocacy for quality and patient safety, innovative thinking, and strategic insight. Their contributions strengthen AAAHC’s programs, educational initiatives, and impact across the ambulatory health care community.

AAAHC is committed to fostering an inclusive environment that values diverse perspectives and experiences. The Corporation does not discriminate against any person or group on the basis of race, culture, ethnicity, age, religion, socioeconomic status, sexual orientation, gender, gender identity, or disability in the services it provides, its policies, or its actions.

Interested in joining a AAAHC Governance Unit?

Serving on a AAAHC Governance Unit is an opportunity to contribute your expertise, connect with peers who share a passion for quality, and help shape the future of ambulatory health care. Along the way, you’ll expand your professional network, exchange ideas and best practices, and stay informed about the issues and innovations influencing patient care. We invite you to explore AAAHC Governance through the links below.

Learn about the AAAHC Governance Unit Application process

Governance Unit

Standards Development

To ensure that AAAHC measurably drives quality improvement in patient care through Standards.

Governance Unit

Expert Content

To ensure that AAAHC measurably drives quality improvement in patient care through Standards that reflect current best practice.

Governance Unit

Education Development Committee

To ensure consistency of content and approach to the design of AAAHC Client and Surveyor Education curriculums.

Governance Unit

Surveyor Administration

To oversee the process and policies that guide surveyor resource development.

Governance Unit

Accreditation

To ensure objectivity and consistency in the AAAHC Accreditation and Certification decision-making.

Governance Unit

Accreditation Work Groups

To review individual applications for accreditation, relevant survey reports, and supporting documentation.

Governance Unit

Complaints Investigation

To provide oversight and expert support to the complaints management process.

Governance Unit

Accreditation Cycle Management

To heighten focus on the entire accreditation process that enables increased client accountability intracycle and policy consistency.

Governance Unit

Institute Quality Advisory

To ensure that AAAHC demonstrably drives quality improvement in ambulatory patient care.


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Achieving Accreditation

Strengthen your accreditation readiness

Achieving Accreditation is an interactive, immersive event designed to help you learn and prepare for your AAAHC survey while developing a deeper understanding of AAAHC Standards. We are facing the future together…1095 Strong!

Learn more about Achieving Accreditation

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Kershner Quality Improvement Award

Check out exemplary studies

Kershner QI Awards recognize excellence in quality improvement methodology and outcomes for AAAHC-accredited organizations in both the surgical/procedural and primary care space.

Learn more about QI innovation

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