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Surveyor Administration

Surveyor Administration guides resource development

Surveyor Administration aims to oversee the process and policies that guide surveyor resource development that ensures AAAHC fulfills the quality and service expectations reflected in our mission statement and strategic plan and valued by AAAHC clients.

Reports to Board of Directors

Activities and responsibilities

  • Review, approve and provide governance oversight for Surveyor policies that align with AAAHC quality and business requirements and strategic plan
  • Review and contribute to policies regarding surveyor performance management. Provide input to essential competencies, surveyor performance metrics, education (i.e., both core and specific to privileges/programs), and surveyor evaluation processes
  • Provide expert input to determining requirements for Surveyors to achieve and maintain badges and roles, including experience, background, credentials, training, type, number of surveys per year, and ongoing performance metrics
  • Provide input to the size and composition of the surveyor pool based on business growth projections, strategic requirements, and diversity policies
  • Review and contribute to procedures and general criteria for new surveyor recruitment and selection
  • Monitor surveyor performance and compliance with AAAHC policies and procedures
  • In collaboration with Staff, administer the Surveyor Recruitment and Selection process including monitoring training progression
  • Comply with all Governance Unit and AAAHC policies
  • Approve all new and revised Surveyor policies (e.g., credentialing, badging)
Composition, Expertise or Experience Required
  • Interest in promoting quality in ambulatory care with ability to think beyond a single specialty or ambulatory setting type
  • Professional experience in an ambulatory health care setting. Technical or clinical expertise in a clinical specialty
  • AAAHC surveyor experience highly preferred, but not required
Benefits of Membership
  • Influence the selection and development of AAAHC Surveyors for accreditation and certification programs
  • Contribute to the improvement of ambulatory care quality and patient outcomes

See our Governance Unit Application Process here

Annual Time Commitment Requirements

Activity# Per YearDurationDay/TimeLocation
Face-to-face meetings1-20.5-1.0 daysSaturdayVariable
Conference calls6-101.0-1.5 hrsEvenings
Hours/year of committee work required outside of meetings/calls15-30Additional travel or time commitmentsNone

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